Meet Microsoft Teams Defined as Microsoft’s main corporate communication tool , Teams was quickly adopted by thousands of companies as the official channel for internal communication and collaboration strategies.
In 2020, due to the need to accelerate specific database by industry to remote work, Teams was quickly accepted by managers, who consider it essential in the corporate routine. In just a few years, it reached the mark of 145 million daily users worldwide.
Among the many features that Meet Microsoft Teams
Teams offers are integrations with Office tools, such as Excel, Word and PowerPoint. In addition, it can integrate with external platforms, such as Adobe Creative Suite, Hootsuite, ZenDesk and Adobe Sign.
More effective than email for communication , Teams also allows the information exchanged to be quickly viewed and hierarchized. This is because it offers the user direct visibility into what they need.
It is worth highlighting the mention function, in addition to messages sent to teams and sending notifications regarding changes in the hierarchy or composition of work groups.
In addition to all these features, Teams offers excellent resources for more professional and controlled audio and video calls – especially in remote meetings.
Teams calls: the solution for direct communication
As you can see, Teams is an excellent tool smartwatches are part of the solution to unbearable heat communication, organization, productivity and positioning. However, we need to highlight a very efficient feature that generates savings for companies: voice calls .
In addition to traditional videoconferencing, Microsoft’s solution allows integration with the company’s telephone system, including PABX structures.
Cloud-based and with excellent stability, it offers very important advantages not only for the entire business strategy:
- Qualified management for service;
- Reports on types of calls made;
- Allows you to record calls;
- Integrates with the messaging service, allowing mentions;
- Integrates with other Microsoft products to provide real-time collaboration.
But that’s not all! Teams integration with corporate telephony also allows you to:
Portability
You can keep the phone numbers used by the company, as well as integrate contact lists. You will be able to use telephone devices or your own dialpad , which is even more intuitive.
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The platform is adopted for telephone call sg number through a SaaS ( Software as a Service ) subscription. This represents a low initial investment, without the need to replace the devices currently used.