WhatsApp sales are the future of your customers’ new purchases! It’s a new way for consumers to interact with brands and buy products, all through messaging apps quickly and assertively.
WhatsApp sales is a way for businesses (especially retailers) to leverage the full potential of online conversation to sell their products and services. The strategy is also known as conversational commerce or chat-commerce .
With the evolution of artificial intelligence resources, chatbots and live chats, WhatsApp’s strategy has become essential to connect consumers to brands in a quick, simple and, above all, attractive and relevant way!
The trend is gaining momentum as companies look for more efficient ways to communicate with their customers, offering a positive and complete shopping journey experience, including several new possibilities for WhatsApp Marketing strategies , where it is possible to send promotions, offers, notifications and other marketing actions.
If you want to expand your knowledge about chat-commerce, I recommend reading this article: Chat-commerce or Conversational Commerce: What it is, Examples and How to Implement it
Practical examples of sales via WhatsApp
When we do marketing via WhatsApp to sell more, we have interesting data about conversions, such as:
98% open rate;
40% read in less than 10 minutes;
Better ROI on campaigns;
Low cost for a new sale.
See below an example of a message to send to your customer base:
It’s no wonder we say that you’re just 1 message away from your next sale!
This allows you to offer consumers a more phone number list dynamic and agile shopping experience that responds to their needs quickly and conveniently, while also reducing customer service costs and improving operational efficiency.
To carry out the campaigns, we follow WhatsApp’s conversation-based pricing, and conversations initiated by the company must also use a previously authorized message template (HSM) .
This is a new era! Traditional channels are being dance bought the company on replaced by WhatsApp! Messages come before the APP or Marketplace! Have you ever thought about that?
When you use the official WhatsApp API , you don’t run unnecessary risks, and your company will also be more efficient with the benefits for companies, such as a service journey and leaving the personal phone, which the team often uses.
Why should I make more sales through WhatsApp?
Selling through WhatsApp is a powerful strategy that in number list can help you achieve greater results , with the potential to increase customer engagement, improve customer satisfaction and provide a better level of service.
You can also use chatbots with automated support on WhatsApp , which will allow you to provide real-time assistance to customers whenever they need it. This will allow them to get answers quickly without having to wait on hold or navigate away from your website.
The best part? Your customers won’t even know they’re interacting with an automated system because the experience will feel natural, as if they’re talking to another human being!
In short, WhatsApp combined with chatbots is an increasingly popular trend that offers many advantages for companies and their customers, due to the ease and ability of the company to serve and sell more!
Conclusion
WhatsApp is the future of shopping! It’s a new way to interact with customers and can help you build stronger relationships with them.
Selling on WhatsApp gives you the opportunity to get feedback from your customers, answer their questions in real-time, and provide personalized recommendations based on their preferences and past purchases.
You can also use chatbots as a way to reduce customer service costs by automating repetitive tasks, such as answering common questions or communicating order status, for example.