Determine which information is really necessary, and which is just noise and distracts from the goal: increasing customer satisfaction. A community manager can support users in this and point out to them if they are not using the social intranet as it should be. Removing outdated content also helps keep your intranet tidy and relevant.
Provide a flat structure
Remove all barriers that prevent people from being in contact with others. A lean social philips lighting solutions togetherintranet does not follow the hierarchy of an organization, but instead offers the possibility to approach colleagues from other departments or levels. A flat structure.
Keep it current
Ensure clear and well-organized version control, so that no one is faced with outdated information or documents or doubts whether they have the right file in front of them. Archive files and discussions that are no longer current. This way, they remain available, but do not interfere with new content.
Make it easy and user-friendly
Make information easy to find, for example by creating a clear categorization in your lean social intranet. This can be done by project, theme, customer or department, for example. A user-friendly search function is also indispensable here. Just like a simple and logically structured navigation menu.
Just do it!
No matter how many tips you can think of, the first step is the most important: just do it! Well-considered, marketing list that’s for sure. But do it. And whether it’s the older colleague or the young newcomer who takes the first step is irrelevant. The funny thing is that if one of them adopts the social intranet as a new linkedin profile url workplace, the other will automatically follow suit.