These are the other three brands that are in the top 5 of brands that do not actively use Twitter. The striking thing about these three brands is that they all fall under Procter&Gamble (P&G). Not only are the brands mention above not active on Twitter in the Netherlands, but this applies to all P&G brands. The three brands mention above are in my opinion the most striking and largest brands in terms of brand awareness.
Well internationally
All of these brands have an international account, just like McDonald’s and Apple’s App Store. Gillette does have an account, but it says that it is only us for following. They follow exactly one account. Max Factor has the same thing on its account and does not follow any accounts. Max Factor top 5 garden lighting ideas also lists a customer service number, so if someone has a question about the product, it is expect that they will contact Max Factor themselves by phone. Unfortunately, they do not use the quick option to help people via Twitter.
It is a shame that such big brands, that many people in the Netherlands use, are not reachable or followable by the public on Twitter. Why? I have list it for you:
Twitter is the ideal place to quickly report customer questions, problems and complaints.
An active account allows customers to provide direct feback on products and services, providing valuable insights.
By building an engag fan base, smart targeting and using advertising, new or existing products can be promot effectively.
Using discounts and contests distribut via Twitter will improve customer satisfaction and increase your fan/follower count.Gillette Max
Twitter is the perfect place to spot and recruit new employees for current or future positions.
Twitter is also increasingly better equipp for the target sharing of (short) videos, think of beauty tips we shared with you how for Max Factor, the tastiest Sundae for McDonalds and Duracell is sure to have
something nice on the shelf too
These reasons are of course sufficient in themselves to start using Twitter immiately. However, it is not only a great south africa numbers loss for the brand itself: for the customer it is simply a lack of service. If a customer takes the trouble to file a complaint, but also to give positive feback on a product, this should be possible directly via Twitter, right? Facebook is not the only platform on which the Netherlands is active. Brands are almost oblig to reach their customers via the 140-character mium.Like, share and win was the level of the average post a while ago. Fortunately, that is changing. We are moving from “the era of shouting to one-on-one communication”, according to Polle de Maagt of World Domination. A message that the user is waiting for; that makes everyone happy, right? The only question is, how do you do that?