it ! A cliché but no less true: just do it !
* Paradigm according to Wikipedia : a point of view.
De Vries advises to analyze the communication process. “Ask yourself: what are we doing here on this intranet, who is present, who is not, things like that. If you realize that one of your employees prefers e-mail, then you also understand that he is less likely to see the social aspects (and advantages) of the material with cross-sectional area social intranet. Be aware of the possibilities and use the pain points for improvement.”
Lean only helps if there is a need or ambition. Necessity often arises from the ever-changing customer demand. This forces organizations to be flexible, also in the tools they use. A social intranet is an excellent tool that helps with this. It brings people together to answer that customer question effortlessly and on time. Refreshing for the staff and the customer!
5 Basics That Will Help Every Generation
Lean as an improvement method actually kills two birds with one stone: because your communication runs more smoothly and efficiently, higher customer satisfaction is achieved. The crux is therefore to ensure satisfied employees who are connected to each other and communicate efficiently, so that together they can ensure satisfied customers. One is the basis of the other, whereby the lean improvement method can ensure this efficiency drive. Should companies that want to use their social intranet more optimally immediately throw their entire organization into the lean machine? No, that is not immediately necessary. A lot can also be achieved with a number of simple search engine optimization united states america measures purely aimed at making the social intranet lean. The following five basics help companies on their way and can ensure that users of all generations actually start using the social intranet:
1. Write a statement
Create a statement describing what the social intranet is for. This is where it all starts. Because if users are aware inmail subject fundraising of the intentions and know what they are allowed to do on the intranet (and what not), the chance that the platform is ‘misused’ and filled with irrelevant information that does not serve customer satisfaction is smaller.