What is your support like?

We know how important it is for our customers to receive quick and smooth help. That’s why we offer telephone support around the clock and are also your support like available via chat, email and social media. Our customers can also find a first point of contact for all questions in the 1&1 Help Center : from contracts to setting up a domain to creating a server backup.

With our online guide 1&1 Digital Guide we offer helpful information about success on the Internet, in addition to our products.

How do you deal with data security and data protection?

Data protection is very important to us. We attach particular importance to the security of our data and that of our customers. 1&1 operates its own data centers. Our experts look after the security of the systems there around the clock. The data bahamas phone number data centers are certified according to ISO/IEC 27001:2013 and 9001. These certifications set guidelines for the establishment, introduction, maintenance and continuous improvement of an information security management system as well as the operation of the QMS.

 

We also protect customer projects through a Content Delivery Network (CDN), which ensures fast data delivery even during peak times. your support like. With every 1&1 hosting package, customers receive an SSL certificate from Symantec. Our specially developed DDoS protection and particularly powerful firewalls reliably ward off attacks from cyber criminals. 1&1 only uses the latest software and hardware, thereby guaranteeing maximum performance failed on patreon – examples and reasons and the highest speed.

Another highlight is the German location of 1&1 Internet SE. This means that when you sign a contract with 1&1, the German General Terms and Conditions (GTC) apply. Regardless of the location of the data center, we process our customers’ data in accordance with strict German data protection law and European data protection guidelines. This also applies to our customers in Germany if the data is stored and processed in the USA.

Do you offer a trial access?

1&1 customers have the chance to test every product argentina numbers thanks to the 30-day money-back guarantee. If they are not satisfied, they can simply cancel the contract within the first 30 days without giving any reason via the 1&1 Control Center. Customers do not incur any costs. If they have already made any expenditure (monthly fee and setup fee), they will receive a full refund immediately.

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